Customer Service
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Shipping within 2 business days
- In-store pickup available same day if ordered by Noon.
- Next-day and Express delivery options also available (1 day processing + shipping time)
- Purchases are packaged in eco-friendly packaging using re-used/recycled packaging whenever possible. We care about our planet.
- See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS
Reflections accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, Paypal via ShopPay and Paypal. The total will be charged to your card when the order is shipped.
EXCHANGES, RETURNS AND REFUNDS
Items requested to be returned within 5 days of their original shipment date in same as shipped condition will be eligible for a refund. Refunds will be charged back to the original form of payment used for purchase.
Refund will be: Original charge - Original shipping - 10% restocking fee.
Customer responsible for return shipping cost.
Our restocking fee covers the credit card fees that are not refunded to us when we issue a refund to you.
